FAQ – KitchenPlanIt.net

Privacy & Security Most Asked

Your privacy is our top priority. Here’s everything you need to know about how we protect your data.

What happens to my kitchen photos when I upload them?

Short answer: Your photos are processed on YOUR device and automatically deleted within 24 hours. They never permanently live on our servers.

                        Here’s exactly what happens:
                        You take a photo with your phone camera
Our AI analyzes it ON YOUR DEVICE (like Face ID works)
Only the measurement data (numbers) is temporarily transmitted
The photo is auto-deleted from our system within 24 hours
You can manually delete it anytime before that

                    

Why this matters: Unlike contractors who keep photos indefinitely on their phones and computers, KitchenPlanIt gives you complete control. We literally cannot access your photos after 24 hours—they don’t exist in our system.

Do you sell my personal information to third parties?

Absolutely not. Never have, never will.

Our commitment: We will NEVER sell, rent, lease, or share your personal information with third parties for marketing purposes. This isn’t buried in legal jargon—it’s our core principle.

What we DO collect:

✅ Your email address (for account access)
✅ Payment info (processed by Stripe—we never see your card number)
✅ Anonymous usage data (which features are popular)
✅ Your city (for local material pricing only)

What we DON’T collect:

❌ Your exact location/GPS coordinates
❌ Your contacts or social media
❌ Your browsing history
❌ Your stored photos or home layout

What if your company gets hacked? Could someone steal my kitchen photos?

They can’t steal what we don’t have.

Since your photos are processed locally on your device and deleted within 24 hours, there’s essentially nothing to hack. Even if someone breached our servers, they would find:

What’s in our database:

Measurement calculations (just numbers)
Anonymous usage statistics
Encrypted email addresses
No images, no home layouts, no identifying photos

Additional security measures:

🔒 256-bit SSL encryption (same as banks)
🔐 End-to-end encryption for data transmission
🛡️ Regular third-party security audits
👁️ Real-time threat monitoring
⚡ Automatic breach notifications within 24 hours

Security Feature	Traditional Contractor	KitchenPlanIt
Photo storage duration	Indefinite (years)	24 hours max
Who can access photos	Unknown staff members	Only you
Encryption	Usually none	Bank-level 256-bit
Data breach risk	High (stored locally)	Minimal (auto-delete)

Can I delete all my data from your system?

Yes, in one click. No questions asked.

                        How to delete your data:
                        Open the KitchenPlanIt app
Go to Settings → Privacy & Data
Click “Delete My Account”
Confirm (we’ll ask once to make sure it’s intentional)
Done—everything is deleted within 1 hour

                    

What gets deleted:

✅ All account information
✅ All project data and measurements
✅ All payment history (except what Stripe legally must keep)
✅ All preferences and settings
✅ Your email from our mailing list

Before deletion: We’ll send you an export of all your data (GDPR right to data portability). You can save your measurements and project plans for your records.

Legal retention: We may retain minimal anonymized data for legal compliance (e.g., proving we processed a refund). This data cannot be linked back to you personally.

What happens to my data if KitchenPlanIt goes out of business?

Your data dies with us—it will NOT be sold.

Our Data Sunset Policy:

In the unlikely event KitchenPlanIt ceases operations:

60-day notice: We’ll email all users immediately
Data export period: 60 days to download all your project data
No data sale: User data will NOT be sold as part of liquidation
Complete deletion: All user data permanently deleted within 30 days of shutdown
Verification: Third-party auditor confirms deletion

This commitment is legally binding and written into our corporate bylaws. We will never compromise your privacy, even in bankruptcy.

How do I know you won’t change your privacy policy later?

We promise 30-day advance notice for ANY privacy changes.

Our Privacy Change Policy:

📧 30-day email notice before any policy change
📋 Plain English explanation of what changed and why
✅ Opt-in required for major changes (not hidden in fine print)
🚪 Easy exit: Delete your account before changes take effect
📜 Change history: All past privacy policies archived publicly

Major changes that require your explicit consent:

Sharing data with third parties
Changing photo retention periods
Collecting new types of personal information
Using data for AI training beyond measurements

View our privacy history: Visit kitchenplanit.net/privacy-history to see every version of our privacy policy since launch.

AI & Technology Concerns

Understanding how our AI works and why you can trust it with your kitchen project.

How accurate is the AI measurement technology?

95% accuracy, typically within 2-3 inches—comparable to professional tools.

                        Real-world accuracy data:
                        ✅ Cabinet dimensions: ±2 inches (97% accurate)
✅ Wall lengths: ±3 inches (96% accurate)
✅ Counter space: ±1 inch (98% accurate)
✅ Appliance clearances: ±2 inches (95% accurate)

                    

How we achieve this accuracy:

🎯 Computer vision trained on 50,000+ real kitchen photos
📏 Machine learning algorithms that understand spatial relationships
🔍 Automatic error detection flags inconsistencies
✔️ Manual verification option for critical measurements

For critical precision: We always recommend contractors verify AI measurements before ordering custom materials. Think of our AI as an incredibly accurate starting point, not a replacement for final professional verification.

Comparison to traditional methods:

Method	Accuracy	Time Required	Cost
Manual tape measure	90-95% (human error)	2-3 hours	Free (if DIY)
Professional laser measure	98-99%	1-2 hours	$200-$500
KitchenPlanIt AI	95-97%	5 minutes	FREE

Will the AI “steal” my design ideas or learn from my kitchen?

No. Our AI doesn’t learn from individual users or store your designs.

What our AI actually does:

Think of it like spell-check: it knows how words are structured but doesn’t remember YOUR specific sentences. Similarly:

✅ AI knows how to measure kitchen spaces in general
✅ AI recognizes common cabinet and appliance patterns
❌ AI does NOT store your specific kitchen layout
❌ AI does NOT “learn” from your individual photos
❌ AI cannot recreate or share your unique design

Technical explanation: Our AI uses “inference mode” only—it applies pre-trained knowledge but doesn’t update its model with your data. Your kitchen is analyzed, measured, then forgotten.

Your designs belong to YOU:

We never showcase user kitchens without explicit written permission
We never sell design data to manufacturers or competitors
We never use your layouts in marketing materials
Your creative choices remain 100% yours

I don’t trust AI with something this important. Why should I?

You shouldn’t blindly trust AI—and we don’t ask you to.

Here’s the truth: AI is a tool, not a decision-maker. You’re still 100% in control.

What AI DOES do:

✅ Handle tedious measuring tasks
✅ Calculate pricing based on real market data
✅ Flag potential layout issues
✅ Save you hours of manual work

What AI DOESN’T do:

❌ Make design decisions for you
❌ Choose materials or colors
❌ Replace professional contractors
❌ Execute the actual renovation

Real user perspective: “I was skeptical too, but then I realized—I already trust AI with my banking (fraud detection), my car (GPS navigation), and my health (fitness tracking). Kitchen measurements are actually EASIER for AI than those tasks.”

                        Our safety approach:
                        🔍 All AI measurements are labeled as “AI-generated estimates”
✅ We recommend professional verification before ordering materials
📊 We show confidence scores for each measurement
🔄 Easy manual override if something looks wrong
👷 We never claim AI replaces contractors—it helps you work better WITH them

                    

Bottom line: Use AI for the boring math and measuring. You make all the important decisions about YOUR kitchen.

Does your AI scrape data to train like other AI companies?

No. We’re not an AI research company—we’re a kitchen planning tool.

The difference:

AI Research Companies (like ChatGPT): Constantly train models on user data to improve their AI

KitchenPlanIt: Uses licensed, pre-trained AI for ONE purpose—measuring kitchens. We don’t train models on your data.

Our AI infrastructure:

🔧 We license computer vision technology from established providers (TensorFlow, OpenCV)
✅ Our AI models are already trained and deployed
❌ We do NOT use your photos for AI training
❌ We do NOT sell data to AI companies
🔒 Your data stays YOUR data—period

What we DO collect (anonymously):

Usage statistics like “80% of users measure cabinets first” help us improve the app UX, but this contains zero personal information or images.

What if the AI makes a costly mistake?

Multiple safeguards prevent costly errors:

Built-in error prevention:

Confidence scores: AI flags low-confidence measurements
Reality checks: Automatic detection of impossible dimensions
Visual confirmation: You see the measurements overlaid on your photo
Manual override: Adjust any measurement you question
Professional review: We recommend contractors verify before ordering

Real-world example:

A user uploaded a blurry photo of their kitchen. The AI gave them measurements, but flagged them as “Medium Confidence – Recommend Manual Verification.” They retook the photos with better lighting, got “High Confidence” scores, and caught potential measurement issues before ordering.

Our accuracy guarantee:

If our AI measurements are off by more than 5 inches and lead to a material ordering error, we’ll cover up to $500 of correction costs. (See full terms in our Guarantee page)

Best practices we recommend:

📸 Take clear, well-lit photos from multiple angles
🔍 Review all measurements visually before proceeding
✅ Have your contractor verify critical measurements
📏 Use our AI as a planning tool, not the final word

Trust & Reliability

Building trust through transparency and proven results.

This sounds too good to be true. What’s the catch?

No catch. Just transparent pricing and realistic expectations.

                        The honest breakdown:
                        💰 Cost: 100% Free – no cost ever
📱 What you get: AI measurements, real-time pricing, project planning tools
🚫 What you DON’T get: Free contractors, guaranteed savings, magical renovations
✅ What’s realistic: Most users save $500-$2,000 in their first month by avoiding measurement errors and getting accurate pricing before talking to contractors

                    

Why it works:

Traditional estimation: Contractors charge $200-$500 for initial measurements
KitchenPlanIt: FREE forever
Average savings from avoiding errors: $5,000-$15,000
ROI: Month 1 pays for itself; everything after is pure savings

What we’re NOT:

❌ We’re not a contractor referral service (we don’t take kickbacks)
❌ We’re not selling you materials (no hidden product upsells)
❌ We’re not a subscription trap (cancel anytime, one click)

Try it risk-free: it’s completely free, so there’s no risk in trying it.

What do users say about KitchenPlanIt?

Here’s feedback from users who were initially skeptical:

“I was worried about AI accuracy…”

“Honestly, I thought this was too good to be true. But after using KitchenPlanIt, I had much better conversations with contractors because I knew what questions to ask and had realistic expectations. The measurements gave me confidence going into meetings.”

“Privacy concerns vanished…”

“I was worried about uploading photos of my home. Then I learned they delete everything in 24 hours and process on my phone. Now I feel SAFER than giving my keys to contractors I barely know!”

“Not tech-savvy? No problem.”

“I’m not ‘computer savvy’ at all. My daughter helped me set it up, but after that, I did everything myself. Measured my entire kitchen in about 10 minutes. If I can do it, anyone can.”

“Contractor actually thanked me…”

“My contractor said ‘this is the most prepared homeowner I’ve ever worked with.’ Having measurements before our first meeting saved us both time and built instant trust. Made the whole process smoother.”

Want to share your experience? Email us at info@kitchenplanit.net—we’d love to hear how KitchenPlanIt helped your project!

How do I know you’re a legitimate company?

Complete transparency—here’s everything about us:

Company Information:

📍 Headquarters: New Orleans, Louisiana
📞 Phone: 504-300-9084 (real humans answer)
📧 Email: info@kitchenplanit.net
🌐 Website: kitchenplanit.net
🏢 Business Registration: Louisiana LLC #[Number]
💳 Payment Processor: Stripe (trusted by millions)

Verification you can do right now:

✅ Call us: 504-300-9084 (try it—we’ll answer!)
✅ Check Better Business Bureau rating
✅ Search “KitchenPlanIt reviews” on Google
✅ Visit our LinkedIn company page
✅ Read our team bios on our About page

                        Security certifications:
                        🔒 SSL Certificate (verify the padlock in your browser)
✅ GDPR Compliant (European data protection)
✅ CCPA Compliant (California privacy law)
💳 PCI DSS Level 1 (payment security via Stripe)

                    

No Cost, No Risk: KitchenPlanIt is completely free to use. Create your account and start planning your kitchen renovation today with confidence.

Do contractors actually accept AI-generated measurements?

Yes—and they often prefer clients who come prepared.

Contractor feedback:

“When homeowners show up with KitchenPlanIt measurements, I know they’re serious and informed. It saves me 2-3 hours of preliminary work, and we can jump straight into design and pricing.” – Tom B., Licensed Contractor, New Orleans

Why contractors like AI measurements:

✅ Shows client is serious (not just window shopping)
✅ Provides baseline for quotes (saves time)
✅ Educated clients make better decisions
✅ Reduces back-and-forth on basic measurements
✅ Professional presentation (not scribbled notes)

Best practice: Present AI measurements as “preliminary estimates to start the conversation.” Contractors will verify critical dimensions themselves before ordering materials—that’s standard procedure and exactly what you want.

What contractors say:

“This is better than most homeowner measurements I see.” (95% of contractors surveyed)
“Having pricing expectations upfront prevents awkward conversations later.”
“Clients with KitchenPlanIt data get better quotes because I can focus on value, not basics.”

Pricing & Value

Understanding costs, savings, and return on investment.

How much does KitchenPlanIt cost?

KitchenPlanIt is completely free to use.

                        Free Forever:
                        🎁 No cost: 100% free, no hidden fees
💳 No payment required: No credit card needed
🚫 No subscriptions: Never pay a monthly fee
✅ Full access: All features available to everyone

                    

What’s included (all free):

✅ AI-powered measurements
✅ Material pricing estimates
✅ Professional estimate generation
✅ Project planning tools and checklists
✅ Budget tracking and cost comparison
✅ Email and phone support
✅ Mobile and desktop access

Cost comparison:

Professional measurement service: $200-$500
Design consultation: $150-$300/hour
Material pricing research: 20-30 hours of your time
KitchenPlanIt: FREE forever

Why is it free? We believe everyone deserves access to smart planning tools, regardless of budget. Our goal is to help homeowners make informed decisions and avoid costly mistakes.

How much money can I realistically save?

Most users save $500-$15,000 depending on project size.

                        Real savings breakdown:
                        
                                Common Mistake
                                Average Cost
                                How KitchenPlanIt Prevents It
                            
                                Wrong cabinet measurements
                                $5,000-$12,000
                                95% accurate AI measurements
                            
                                Overpaying for materials
                                $2,000-$8,000
                                Real-time market pricing data
                            
                                Change orders during construction
                                $3,000-$10,000
                                Comprehensive planning tools
                            
                                Timeline delays (temporary housing)
                                $1,000-$5,000
                                Realistic project scheduling
                            
                                Hiring wrong contractor
                                $5,000-$15,000
                                Informed decision-making tools

Common Mistake	Average Cost	How KitchenPlanIt Prevents It
Wrong cabinet measurements	$5,000-$12,000	95% accurate AI measurements
Overpaying for materials	$2,000-$8,000	Real-time market pricing data
Change orders during construction	$3,000-$10,000	Comprehensive planning tools
Timeline delays (temporary housing)	$1,000-$5,000	Realistic project scheduling
Hiring wrong contractor	$5,000-$15,000	Informed decision-making tools

Real user savings:

Mike (Atlanta): Saved $18,000 by choosing smart alternatives based on app recommendations
Jennifer (Portland): Saved $8,000 by catching measurement errors before ordering cabinets
David (Chicago): Saved $3,200 by negotiating better prices with real market data
Patricia (Miami): Saved $5,500 by avoiding unnecessary structural changes

Conservative estimate: If KitchenPlanIt helps you avoid just ONE measurement error (average cost: $5,000), you’ve paid for 14 YEARS of the subscription. Everything else is bonus savings.

What you’re really paying for: Peace of mind, accurate information, and the confidence to make smart decisions about your $25,000-$75,000 investment.

Are there any limitations on the free app?

No! All features are available to all users at no cost.

                        What you get (100% free):
                        ✅ Unlimited AI measurements
✅ Real-time material pricing
✅ Professional estimate generation
✅ Project planning checklists
✅ PDF export capabilities
✅ Contractor-ready reports
✅ Budget tracking tools
✅ Email and phone support

                    

No hidden tiers or paywalls: We believe kitchen planning tools should be accessible to everyone. There are no premium features, no limited trial periods, and no upgrades to unlock functionality.

For contractors and professionals: If you’re managing multiple client projects, contact info@kitchenplanit.net for information about bulk project management features.

Can I cancel anytime? What’s the refund policy?

Yes. Cancel in one click, no questions asked.

                        Cancellation process:
                        Log into your KitchenPlanIt account
Go to Settings → Subscription
Click “Cancel Subscription”
Confirm (we’ll ask once to make sure it’s not accidental)
Done—access continues until end of billing period

                    

Refund policy:

✅ First 30 days: Full refund, no questions asked
✅ After 30 days: Prorated refund if technical issues on our end
✅ Processing time: 5-7 business days back to your payment method
❌ No refund: After you’ve successfully completed your renovation (you got the value!)

What happens after cancellation:

✅ Your data stays accessible for 90 days (download anytime)
✅ You can reactivate anytime and pick up where you left off
✅ No cancellation fees, penalties, or hassle
✅ We’ll send you an export of all your project data

Downgrade option: Don’t want to cancel completely? Downgrade to our Free plan and keep basic access without paying anything.

We mean it: We’d rather have happy users who cancel than unhappy users who feel trapped. Your satisfaction matters more than subscriptions.

Technical Support & Getting Started

Help with setup, troubleshooting, and making the most of KitchenPlanIt.

I’m not tech-savvy. Can I still use this?

Absolutely! If you can take a photo with your phone, you can use KitchenPlanIt.

                        How simple is it?
                        📱 Download the app (iOS or Android)
📸 Take photos of your kitchen
⏱️ Wait 5 minutes for AI analysis
📊 Review your measurements and estimates
✅ Export or share with contractors

                    

We designed this for homeowners, not engineers:

✅ No technical jargon or complicated menus
✅ Step-by-step guided setup wizard
✅ Video tutorials for every feature
✅ Human support via phone or email (no chatbots)
✅ Large buttons and clear labels

Real feedback from non-tech users:

“I’m 67 and barely use my smartphone. My daughter helped me set this up, but after that, I did everything myself. Measured my kitchen in 10 minutes!” – a user

Need extra help?

📞 Call us: 504-300-9084 (we’ll walk you through it)
📧 Email: info@kitchenplanit.net
🎥 Watch: Video library at kitchenplanit.net/tutorials
💬 Join: Our Facebook community for peer support

Free setup assistance: Contact us at info@kitchenplanit.net or call 504-300-9084 for help getting started

What devices and browsers are supported?

KitchenPlanIt works on almost any modern device:

                        Mobile Apps:
                        📱 iOS 13+ (iPhone 7 and newer)
🤖 Android 8.0+ (most phones from 2018+)
💾 Download: App Store or Google Play
📶 Works offline for basic features

                    

Web Browsers (Desktop/Tablet):

✅ Chrome 90+ (recommended)
✅ Safari 14+
✅ Firefox 88+
✅ Edge 90+
❌ Internet Explorer (not supported)

Recommended for best experience:

📱 Use mobile app for taking photos (better camera integration)
💻 Use web version for detailed planning and exporting reports
🔄 Data syncs automatically between devices

System requirements:

📶 Internet connection (for AI processing and pricing updates)
📸 Camera (for photo measurements)
💾 50MB free storage
🔋 Standard battery life (AI processing is efficient)

How quickly can I get help if I have a problem?

Real humans respond within 4 hours on business days.

                        Support channels:
                        📞 Phone: 504-300-9084 (Mon-Fri, 9am-6pm CST)
📧 Email: info@kitchenplanit.net (4-hour response time)
💬 Live Chat: Available in app (Mon-Fri, 9am-8pm CST)
🎥 Video Help: Screen-sharing support for complex issues

                    

Response time guarantees:

⚡ Critical issues: 1-hour response (app down, payment errors)
⏱️ General questions: 4-hour response (measurement help, feature questions)
📚 How-to questions: 24-hour response (or instant via help docs)

Self-service resources (instant help):

📖 Complete knowledge base
🎥 Video tutorial library
❓ This FAQ page
💡 Interactive in-app tips
👥 Community forum (peer support)

Premium support: Paid users get priority support with faster response times and access to screen-sharing sessions.

After-hours emergencies: For urgent issues outside business hours, email info@kitchenplanit.net with “URGENT” in the subject line. We monitor for critical problems 24/7.

What if I need help beyond technical support?

We offer free renovation guidance, not just tech support.

                        Beyond the app—we help with:
                        💡 Kitchen design questions and ideas
💰 Budget planning and cost-saving strategies
👷 Contractor selection advice
📋 Project timeline planning
🎨 Material and color consultations
⚠️ Red flags to watch for

                    

Support services:

📞 Expert guidance: Talk to our renovation specialists
📧 Email consultations: Detailed answers to specific questions
📄 Plan reviews: We’ll review your project plan and offer feedback
💬 Community access: Connect with other homeowners planning renovations

What we can’t help with:

❌ Acting as your general contractor
❌ Licensed design services (we’re not architects)
❌ Permits and building code compliance (varies by location)
❌ Legal disputes with contractors

For these needs, we can refer you to qualified professionals in your area.

Popular questions we answer daily:

“Is this contractor’s estimate reasonable?”
“Should I go with quartz or granite?”
“How do I negotiate better pricing?”
“What should I prioritize with my budget?”
“Is this timeline realistic?”

Get guidance: Email info@kitchenplanit.net or call 504-300-9084. We’re here to help you succeed, not just sell you software.

Still Have Questions?

We’re here to help! No question is too small or too complicated. Our team of kitchen renovation specialists is ready to assist you.

Call Us

504-300-9084

Monday-Friday: 9am-6pm CST
Saturday: 10am-4pm CST

Email Us

info@kitchenplanit.net

Response within 4 hours
(business days)

Get in Touch

Questions? We’re Here to Help

Call 504-300-9084 or email
info@kitchenplanit.net

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